Very strange rooms at Hyatt House Tokyo Shibuya.
This hotel had really weird rooms. The interior was extremely basic — plain white walls and almost no character. There are two types of rooms: twin rooms, which are massive, and king rooms, which are half the size — yet both are priced the same. Of course, all the twin rooms were fully booked, and only the small king rooms were available. Why they designed it this way is beyond me.
Also, the renovation quality is oddly poor for a Hyatt. I know it’s a different branch (Hyatt House), but still — for a four-star Hyatt property, this was way too basic and underwhelming. Definitely not up to expectations.
And one more thing I absolutely hate — the 11:00 a.m. checkout policy that some hotels in Japan have. Not only do they make you leave at 11 sharp, but here they literally called the room at 11:01 to remind us to check out. No grace period, no flexibility, just “get out.” Super unfriendly. Just be warned — they will kick you out at 11:00 on the dot.
btkit
家庭出遊
尊貴特大床房 (帶梳化床)
入住於2024年12月
4.2
很好
評價於:2024年12月07日
We had a very bad experience when checking in. The Japanese lady staff was arrogant and had very rude attitude. This is very rare in Hyatt properties. Other staff were okay but don't expect too much. The room is generally clean except with hair left over in shower from previous hotel occupants. At night, we were woken up 2-3 times with some cracking nose. Not sure if it was wood or metal bending repeatedly. If you are deep sleeper, then it's ok. Otherwise please think about it. I was attracted by the location and Hyatt brand. But price can tell you there is no free lunch.
Hotel was really clean and location was very convenient. 7-11 and family mart within 1 min walking distance. The room was spacious and amenities are readily available!
Very strange rooms at Hyatt House Tokyo Shibuya.
This hotel had really weird rooms. The interior was extremely basic — plain white walls and almost no character. There are two types of rooms: twin rooms, which are massive, and king rooms, which are half the size — yet both are priced the same. Of course, all the twin rooms were fully booked, and only the small king rooms were available. Why they designed it this way is beyond me.
Also, the renovation quality is oddly poor for a Hyatt. I know it’s a different branch (Hyatt House), but still — for a four-star Hyatt property, this was way too basic and underwhelming. Definitely not up to expectations.
And one more thing I absolutely hate — the 11:00 a.m. checkout policy that some hotels in Japan have. Not only do they make you leave at 11 sharp, but here they literally called the room at 11:01 to remind us to check out. No grace period, no flexibility, just “get out.” Super unfriendly. Just be warned — they will kick you out at 11:00 on the dot.
btkit
家庭出遊 尊貴特大床房 (帶梳化床)
入住於2024年12月
4.2
很好
評價於:2024年12月07日
We had a very bad experience when checking in. The Japanese lady staff was arrogant and had very rude attitude. This is very rare in Hyatt properties. Other staff were okay but don't expect too much. The room is generally clean except with hair left over in shower from previous hotel occupants. At night, we were woken up 2-3 times with some cracking nose. Not sure if it was wood or metal bending repeatedly. If you are deep sleeper, then it's ok. Otherwise please think about it. I was attracted by the location and Hyatt brand. But price can tell you there is no free lunch.
Hotel was really clean and location was very convenient. 7-11 and family mart within 1 min walking distance. The room was spacious and amenities are readily available!
Xiaozhouzhoushidakeai
家庭出遊
尊貴特大床房 (帶梳化床)
入住於2025年07月
pandabobby
家庭出遊
特大床房- 帶梳化床
入住於2025年04月
Igor Per
家庭出遊
豪華房(2張單人床)
入住於2025年07月
btkit
家庭出遊
尊貴特大床房 (帶梳化床)
入住於2024年12月
1350176****
好友出遊
豪華特大床間 - 帶梳化床
入住於2025年05月
Amelia Lwt
夫妻/情侶出遊
特大床房- 帶梳化床
入住於2025年01月
yinqi****
好友出遊
特大床房- 帶梳化床
入住於2024年12月
Bunnylizi
家庭出遊
城景特大床房
入住於2024年08月
Qingtian
家庭出遊
雙床房(帶梳化床)
入住於2025年02月
訪客用戶
獨自出遊
特大床房- 帶梳化床
入住於2024年06月
Xiaozhouzhoushidakeai
家庭出遊 尊貴特大床房 (帶梳化床)
入住於2025年07月
pandabobby
家庭出遊 特大床房- 帶梳化床
入住於2025年04月
Igor Per
家庭出遊 豪華房(2張單人床)
入住於2025年07月
btkit
家庭出遊 尊貴特大床房 (帶梳化床)
入住於2024年12月
1350176****
好友出遊 豪華特大床間 - 帶梳化床
入住於2025年05月
Amelia Lwt
夫妻/情侶出遊 特大床房- 帶梳化床
入住於2025年01月
yinqi****
好友出遊 特大床房- 帶梳化床
入住於2024年12月
Bunnylizi
家庭出遊 城景特大床房
入住於2024年08月
Qingtian
家庭出遊 雙床房(帶梳化床)
入住於2025年02月
訪客用戶
獨自出遊 特大床房- 帶梳化床
入住於2024年06月